Shipping Documentation: When Paperwork Slows Down Performance
Managing shipping documents is a critical part of supply chain operations. Certificates of origin, invoices, packing lists, bills of lading, customs declarations—these documents are essential, but handling them manually and across different channels can quickly become a bottleneck.
This was the reality for Zadig & Voltaire, a company handling significant international shipments. Before adopting Winddle, their document management relied on email exchanges and multiple approvals involving suppliers, freight forwarders, and customs teams. This process often led to errors, missing or duplicate documents, and sometimes customs holds—causing delays and increased costs.
A missing or incorrect certificate of origin can mean higher duties. An inaccurate invoice can delay payments and customs clearance. These issues disrupt operational flow and impact customer satisfaction.
With Winddle, Zadig & Voltaire automated their document management. The platform automatically identifies the required documents for each order based on product type and origin. All documents are centralized in a shared space, accessible in real-time by all stakeholders. Automated reminders reduce the risk of missing documents, and approvals are tracked directly within the platform.
The outcome? Significant reductions in customs clearance times, fewer errors, and greater visibility over the entire shipping process.
Digitalizing Documentation to Boost Performance
Winddle integrates document management into the core of supply chain operations. By automating collection, centralization, and tracking, it streamlines collaboration between suppliers, freight forwarders, and internal teams.
This turns shipping documentation into a real performance driver—reducing delays, minimizing errors, and controlling costs.
For Zadig & Voltaire, digitalizing document management helped optimize shipments, ensure compliance, and free up valuable time for their teams.
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